Property Management
Melbourne & Brisbane Wide
Heywood is a boutique, service-oriented Property Management agency and strives to deliver seamless, consultative service 24/7 to landlords and tenants since 2013. Heywood works Melbourne & Brisbane Wide specialising in leasing quality Apartments, Town Homes & Executive Residences including Furnished accommodation. We micro manage new investors and their single property as well as high end property portfolios Melbourne & Brisbane Wide.
Heywood specialises in
• Final Inspections for OTP settlements
• Off The Plan builder defect management
• Immediate Transfer of Management
• Immediate Tenant application processing
• Immediate Private Inspection policy
Transfer Your Property Management
If you are contemplating Transferring your Management then your tenant is considering moving too. Transient tenant’s means they are being neglected. Create a secure and meaningful rental environment and Transfer your Management. Let me talk you through the process – call Barbara 0413 274 704.
Heywood Property Management Reviews demonstrates that we care for your property asset and even more importantly, your tenant. We do so much more than just manage your property & tenants – we care for them.
OUR TEAM
BARBARA KOWENZOWSKI – Director & OIEC
l’ve applied my decades of business experience to make Heywood a truly unique property management service agency. Heywood embraces high level cloud technology which means the team can spend more time on daily interactions with you and your tenants. Technology also aids our commitment to be 95% paperless property management agency in 2020. We spend our time micro managing your single property or high end investment portfolio Melbourne & Brisbane Wide. Our landlords and tenants equally give us great reviews which demonstrates that we look after your property asset and even more importantly, your tenant. Our individual portfolios are smaller and our communication with tenants and landlords is larger.
I am a fully Licensed Estate Agent and Heywood PM is R.E.I.V. accredited. Accreditation is recognition by the R.E.I.V. of experience, commitment and professionalism. Melbourne & Brisbane Wide, Off The Plan Settlements, Defect/Builder Management, New Investor Support, REIV Accredited
JULIE GIACOBELLO – Senior Property Manager
Julie may be a Senior PM but there’s a sure-fire spring in her step! Julie has been a member of our team for over 4 years working part time on compliance in sections of our portfolio. She is now our full time Senior PM and having worked in property management for over 20 years with some of the major agencies, Julie is clearly no novice! Landlords and tenants far and wide reach out to Julie with great confidence and Heywood is a superb fit for a skilled person such as her. Give Julie a call and she can tell you with passion that she’ll do so much more than just look after your property – she’ll care for it .
YOUGEN PAPUGA – Leasing Consultant
Meet our superhero of a different kind: Yougen Papuga, property manager (now leasing consultant) and people person extraordinaire. No maintenance issue too difficult to resolve!! From running an industrial manufacturing start up with over 300 employees, Yougen is our “man on the ground” taking care of your property and all the unspoken nuances that would make anyone’s head spin. It’s a well-tuned balancing act meeting the needs of tenants who desire to be heard and maintenance items that require constant follow up – he’s making on the spot decisions and that’s how issues get resolved. Yougen has been a constant here and meets tenant’s and landlord’s needs swiftly and efficiently. If you ever feel he’s deserving of a gift: he’s a golf nut and a pack of balls always comes in handy for sure! Yougen is taking a little downtime after six years on the go with us – his part time gig as Leasing Consultant gives him plenty of time for R and R – you can catch up with Yougen during our Saturday Open Home Inspections.
We have had a very good experience with Heywood managing our property. They have been reliable, trustworthy and given us practical advice.
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We have been with Heywood since day 1 and will not go anywhere else! Barbara, Yougen & Julie who manage our properties have been professional, accommodating and always fair to BOTH tenant and landlords. I cannot recommend them enough!
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We have been dealing with Heywood for approx. 8 years now and the whole team have been amazing along our journey - great to us (as landlords) and to our tenants. The team is always approachable and nothing is an issue - so very professional and friendly. Both Barbara and Julie have been amazing to deal with and it is an absolute pleasure to deal with them, nothing is too big or small for them to address and all requests are professionally & promptly attended too. Boris has also been awesome to deal with and is always happy to help out with advice and direction with our investments. Thanks guys for all your assistance, and we look forward to many more years of dealings with you, Ray & Alison Jencke
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Really easy to deal with and very professional and responsive.
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I have been renting a town house managed by Heywood PM for 2 years. Their agents are friendly and the company handles all payments and maintenance requests in a very professional manner. From a very recent experience, the maintenance staff sent identified the problem quickly and fixed it without any unnecessary extra work. Heywood PM was responsive to the request and very helpful
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I have been renting a property managed by Heywood Property Management for almost three years now. During this time, the business has been a pleasure to deal with. The property management team are responsive, helpful and always friendly. All my dealings with Heywood have been of a highly professional nature and for those looking to rent, or rent out their investment property, I would highly recommend. Big shout out to Yougen and Julie!
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TENANT URGENT REPAIRS
Tenants – Emergency Contact Section
Genna Electrical Services 0407 326 331
DJs Plumbing — 8456 0507
OMEGA Locksmith — 9689 3488
Contact your agent first via sms and wait at least 30 minutes for a response so we can trouble shoot the urgent repair with you. If it’s a building issue seek to contact the Owner’s Corporation – a contact panel is displayed at the front of any building complex.