IF YOU ARE EXPERIENCING AN EMERGENCY MAINTENANCE ISSUE PLS REFER TO BOTTOM OF PAGE 2 OF YOUR TENANCY AGREEMENT for Trades specific to your property

In the event these trades cannot be reached contact via sms:
Chelsea Keen 0436 006 020
Juliet Tabualevu 0436 006 170

Under the Act, emergency repairs refer to any of the following:
- a burst water service or a serious water service leak
- a blocked or broken lavatory system or fittings
- a serious roof leak
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damages
- serious storm, fire or impact damage
- a failure or breakdown of the gas, electricity or water supply to the premises
- a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating
- a fault or damage that makes premises unsafe or unsecure
- a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises, or
- a serious fault in any staircase, lift or other common area which inhibits or unduly inconveniences residents in gaining access to or using the premises.

If the repair is not listed above, it is considered to be a routine repair.